FREE SHIPPING ON ORDER OVER $98!
SHIPPING POLICY
Total Delivery Time = Processing Time + Shipping Time
- Processing Time: 3–5 business days after the order is placed.
- Shipping Time: 7-15 working days after shipment.
- To ensure the highest quality, our products are all handmade with love and attention to details.
- Good things take time, and we assure you that our products are all worth waiting for.
- Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
- Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
- Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail.
- There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.
Orders Tracking
- You will receive an email with tracking number once your order is shipped out!
Taxes
- Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
- Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at COSLURE. For further details of charges, please contact your local customs office.
Customs and Regulations
- You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
Foreign Exchange Transaction Fees
- If you credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank’s pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
- Our store prices are shown in your local currency, but in USD when you checkout. All transactions will be handled in USD through Paypal or Stripe at the checkout page.